Support programs

Upgrade and Technical Support Plan (UTSP)

The Upgrade and Technical Support Plan provides technical support and upgrades for products purchased from Bair Software. The UTSP gives users full access to a wide range of support resources, including training materials and videos. The UTSP also guarantees that users will have the most up-to-date products, including minor upgrades and major product releases that are released throughout the year.

 

Contact Us

 

Upgrade and Technical Support Plan
1 Year
Unlimited Email Technical Support
Yes
24 telephone support calls
Yes
Unlimited minor and major upgrade downloads
Yes
Access to online download center
Yes
Membership to product related listservs and User Communities
Yes
Free downloads on workbooks, videos, and other resources
Yes

 

Telephone support

Call 800-380-1138

Monday-Friday, 7am to 3pm (Pacific Time)

 

Email support

Email support@bairsoftware.com

24 hours, 7 days a week